Free tracked delivery on every Australian order. Here's everything you need to know.
Last updated: 26 May 2026PostureCore offers free tracked shipping on every order delivered to an Australian address. There is no minimum order value, no promotional code required, and no hidden fees — the price you see at checkout is the price you pay.
Free shipping applies to all residential, business, and PO Box addresses within Australia, including metro, regional, and remote locations. Shipping costs are not passed on to the customer under any circumstances.
This free shipping offer applies to the current Australian delivery network only. We do not currently offer international shipping. See Section 11 for more information.
Orders placed before 2:00 PM AEST (Australian Eastern Standard Time) Monday to Friday on a business day will be dispatched the same day. You will receive a dispatch confirmation email with your tracking number once your order has been picked, packed, and handed to our carrier.
Orders placed after 2:00 PM AEST, or on a Saturday, Sunday, or public holiday, will be dispatched on the next business day. For example:
Once an order is placed and payment is confirmed, your order typically enters our fulfilment queue within 1–2 hours. Payment confirmation delays (which can occur with some Buy Now Pay Later providers) may add time to this process. If payment cannot be confirmed, your order will not be dispatched until the issue is resolved.
Cut-off time reminder: The 2:00 PM AEST cut-off applies to the time your order is placed and payment is confirmed, not just when you start checkout. Complete your order before 2:00 PM to qualify for same-day dispatch.
After dispatch, estimated delivery timeframes are as follows:
| Destination | Estimated Delivery |
|---|---|
| Metro and suburban areas Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin metro regions |
7–12 business days |
| Regional and rural areas Country towns, regional centres, outer suburbs |
10–14 business days |
| Remote areas Remote outback, islands, very remote postcodes |
Up to 14–18 business days |
These are estimated timeframes only, not guaranteed delivery dates. Actual delivery times may vary depending on your specific location, courier capacity, and any external factors outside our control (such as extreme weather, natural disasters, or industrial action).
Delivery timeframes are measured from the date of dispatch, not the date of order. Add 1 business day for orders placed after 2 PM AEST or on weekends or public holidays.
If your order has not arrived within the upper end of the estimated timeframe for your area, please first check your tracking link for updates. If the parcel appears stuck or has been delayed beyond a reasonable period, contact us and we will investigate with the carrier on your behalf.
All PostureCore orders are fully tracked. When your order is dispatched, you will receive an automatic email from us containing:
Tracking information typically becomes active within 12–24 hours of dispatch as the carrier scans the parcel into their system. If your tracking number shows no activity for more than 48 hours after you receive the dispatch email, please contact us and we will follow up.
You can use your tracking number to see real-time updates on your parcel's journey, including when it has been picked up, is in transit, is at a local depot, is out for delivery, and when it has been successfully delivered.
If you have not received a dispatch email within 2 business days of placing your order, please check your spam or junk folder first. If you still cannot find it, contact us at support@posturecore.com.au with your order number.
PostureCore uses the standard Australian courier network to fulfil deliveries. Carriers we may use include, but are not limited to:
The specific carrier used for your order will be indicated in your dispatch confirmation email alongside your tracking number. We select carriers based on reliability, coverage, and speed for your delivery location.
We do not currently offer the ability to choose your preferred carrier at checkout. If you have specific carrier requirements (for example, if you live in an area with poor coverage from a particular carrier), please contact us before placing your order and we will do our best to accommodate your request.
By default, all PostureCore orders are shipped with Authority to Leave enabled. This means the carrier may leave your parcel in a safe place at your delivery address (such as at the front door, on a porch, or in a designated safe location) if you are not home, without requiring a signature.
If you would prefer that the carrier requires a signature before leaving your parcel, please include this instruction in the order notes field at checkout, or email us at support@posturecore.com.au immediately after placing your order. We will do our best to pass this instruction to the carrier, but we cannot guarantee that all carriers will honour delivery preference requests.
If you have specific delivery instructions — such as leaving the parcel with a neighbour, placing it in a particular location, or entering via a building access code — you can include these in the order notes at checkout. We will forward these to the carrier, though we cannot guarantee they will always be followed.
PostureCore can deliver to Australian PO Boxes and Parcel Lockers. Simply enter your PO Box or Parcel Locker address as your delivery address at checkout.
Please note that if we are using a carrier other than Australia Post for your order, delivery to PO Boxes or Parcel Lockers may not be possible, as some courier services cannot deliver to these addresses. In such cases, we will contact you to arrange an alternative delivery address, which may add 1–2 business days to your delivery time.
If you have a PO Box address and want to ensure Australia Post is used for your delivery, please note this in your order and we will do our best to arrange this.
If Authority to Leave is enabled on your order (the default) and the carrier determines there is a safe place to leave the parcel, they will leave it there and update your tracking to "Delivered". A photo of the delivered parcel may be taken as proof of delivery by some carriers.
If the carrier cannot leave the parcel safely (for example, in an apartment building without secure access, or where no safe location is available), they will:
Please check your letterbox and email for any missed delivery notifications. If you miss the collection window and the parcel is returned to us, we will contact you to arrange redelivery. A redelivery fee may apply in some cases, but we will advise you of this before proceeding.
If your tracking shows no movement for an extended period, or if the estimated delivery window has passed without delivery and your tracking has not updated, your parcel may be lost in transit. Please:
We will lodge a formal investigation with the carrier on your behalf. Carrier investigations typically take 3–7 business days. If the parcel is confirmed as lost, we will either resend your order at no additional cost or issue a full refund — your choice.
If your order arrives visibly damaged — whether the outer packaging is damaged or the product inside is defective due to transit damage — please:
We take transit damage seriously and will work with the carrier to investigate. In the meantime, we will send you a replacement product as quickly as possible or process a full refund if you prefer. You are not required to return the damaged item unless we specifically request it as part of a carrier claim.
If you receive the wrong item or an item is missing from your order, contact us within 7 days of delivery with your order number and a description of the discrepancy. We will arrange to send the correct item immediately and organise return of any incorrect items at our cost.
Australian public holidays may affect both our dispatch schedule and carrier delivery times. On gazetted public holidays in the relevant state or territory:
Public holidays can add 1–2 additional business days to both dispatch and delivery windows. This includes national public holidays (e.g., Australia Day, ANZAC Day, Christmas, Boxing Day, New Year's Day, Good Friday, Easter Monday) and state/territory-specific public holidays such as the Melbourne Cup Day in Victoria or Royal Queensland Show Day in Brisbane.
During peak retail periods — such as Christmas and New Year, Black Friday, and other major sale events — carrier networks may experience higher volumes and delays. We recommend ordering early during these periods if you have a deadline in mind.
We will communicate any known delays on our website or via email if we anticipate disruptions to our normal dispatch schedule.
PostureCore currently only ships to addresses within Australia. We do not offer international shipping at this time. If you attempt to enter a non-Australian delivery address at checkout, the order will not proceed.
We hope to expand our shipping coverage in the future. If you are located outside Australia and would like to be notified when international shipping becomes available, please email us at support@posturecore.com.au and we will add you to our interest list.
If you have any questions about your delivery, need help tracking your order, or want to report an issue with your shipment, please get in touch:
For urgent delivery matters, please mark your email subject as "URGENT — Shipping Issue" and we will prioritise your enquiry.